I’m Courtney. I currently solve enterprise problems at Bank of America with product & service design.
design guidance rooted in a decade of digital product aND strategic research experience.
USER EXPERIENCE
Information architecture
Interaction design
Product heuristics
Low & high fidelity prototypes
Design systems
Responsive design
UX copywriting
PRODUCT STRATEGY
Market research
Discovery workshops
Research planning & analysis
Accessibility
Product roadmaps
Platform & service design
Design consulting
TEAM LEADERSHIP
Defining quality standards
UX roadmaps & design debt
Lead design critique
Mentorship & training
Stakeholder coordination
Agile ceremonies
… for startup to mature corporate teams
out of CLUTTER, create simplicity
My passion is creating elegant solutions to complex business problems.
My process relies on:
Data to build empathy into product context of use as well as user and stakeholder pain points
Holistic product design
Meticulous attention to detail in design execution
Great design will stand the test of time.
Testimonials
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"Courtney is a master at soliciting input and offering solutions that align viewpoints with diplomacy and ease. If you need a strong UX leader and with strategic vision and a holistic approach, you must connect with Courtney. Prepare to be blown-away. She is a powerhouse!"
Laura Jaworski, Product Designer & Strategist
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"Courtney is incredibly supportive and dedicated to her UX team's growth as designers. Her commitment to fostering an environment of continuous learning and improvement has been invaluable to our team's success and to the high quality of software our team delivers."
Andrea Sonntag, UX & Accessibility Designer
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"Courtney's leadership style is both empowering and collaborative. She has a unique ability to see the big picture without losing sight of minute details, ensuring that every project we undertook was not only creatively ambitious but also meticulously executed."
Michael Morton, UX/UI Designer
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"Courtney is a rockstar designer. She knows the lines to cross between small updates, small redesigns, and a total rethink. She was able to influence a large platform redesign as UX lead with incredible buy-in from architecture, product, and front line employees."
Candy Bernhardt, Design Leader
